NEOG 3D Hot&Cold Therapy Pack

(1 customer review)

$14.95

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  • NeoG Hot&Cold Pack

    NEOG 3D Hot&Cold Therapy Pack

    $14.95

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    •  Size Guide

      Work in progress ...

    •  Delivery & Return

      Delivery

      Arthritis Supports will dispatch all orders within one business day of receiving the order. Free local pickup is available from our warehouse at Unit 7C, 256 New Line Road, Dural, NSW 2158 Australia. (We’re are in the complex at the far end of Garth Mooreland Way service road.) You must select the “Local Pickup” option at checkout, and call or send an email after placing your order to confirm the pickup. For all other orders throughout Australia, standard shipping is $9.90, while Express shipping is $13.75

      Return

      1. RETURN WITHIN 30 DAYS
      2. UNUSED ITEMS ONLY
      3. LEAVE TAGS ON
      RETURN IN ORIGINAL PACKAGING Returns policy ArthritisSupports accepts returns for refund up to 30 days after the purchase date. Once returns are received in our warehouse, refunds will be issued within 2-3 business days. Refunds will be credited back via the original payment method unless a store credit is requested. Requirements: Item(s) are in original condition (i.e. the original tags and labels are still attached, the item is in its original packaging (if any), and the item is unworn, unused and as sold) Include the Picking Ticket if possible, and write your return reason on there. Where to post returns Address the package to: ArthritisSupports Returns Return Number #[YourOrderNumber] PO Box 71 Cherrybrook, NSW 2126 Posted returns can take 10 – 12 business days to be received. Once received, we will process your request within 3 business days. If a street address is required, please send it to Unit 7C, 256 New Line Road, Dural NSW 2158   Can I get an exchange? If you wish to get an exchange, we require you to return the unwanted item for a refund and place a new order.   Do I have to pay for return shipping? Returns by post are to be paid for by the customer unless the item is faulty. If you have paid with PayPal, you can have the cost of your return paid back to you from PayPal. Click here for more information.   Receiving a refund Once Returns are receipted into our warehouse, Refunds will be issued within 3 business days. Your refund will be credited back to your original method of payment. Posted returns can take up to 10 – 12 business days to be received. Once received, we will process your request within 3 business days. Credit card refunds may take up to 5 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately, we cannot influence this.   Returns for promotional offers Promotional discount offers will be honoured when exchanging size, but in the case your size request is unavailable or a refund is requested, promotional offers will not be extended to your new order. Any free promotional items must be returned along with your order if you will no longer meet the terms of the offer.  
    •  Ask a Question
      NeoG Hot&Cold Pack

      NEOG 3D Hot&Cold Therapy Pack

      $14.95

      Ask a Question

        Estimated Delivery: Jul 24 – Aug 05
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      REF: NEOG-3DH/C3

      • Hot Therapy HELPS: with muscle and joint pain/stiffness, relax muscles, symptoms of arthritis and menstrual cramps
      • Cold Therapy HELPS: with muscle/joint swelling, inflammation, soothe aches and pains e.g. headaches, toothache, insect bites and occupational/sporting injuries
      • Hot & Cold Dual function Pack – Reusable & flexible
      • Remains pliable even at low temperatures. Protector Sleeve included

      The Re-usable, Neo G Hot & Cold Therapy Pack remains malleable when frozen, providing up to 15 minutes of use in one session. The flexible and ergonomically designed Pack is able to treat larger areas of the body such as the back, thigh, calf and stomach etc. The Pack is also designed to be compatible with the Neo G range of orthopaedic supports, to maintain a constant and secure position on the affected area and controlled compression when required.

      How To Use:
      Ensure Pack is at room temperature before heating or cooling.

      HOT WATER – Remove all packaging and place Pack in heat resistant bowl, cover entire Pack with approx. 1.5 litres of boiling water and leave immersed for 5-8 minutes. With caution, pour water from bowl, remove Pack, dry with a towel, place into protector sleeve and apply to affected area.

      FREEZE – Remove all packaging. Place Pack in freezer for approximately 120 minutes. Remove Pack from freezer with caution, place into protector sleeve and apply to affected area.

      Apply Hot or Cold therapy for as long as comfortable, but for no more than 10-15 minutes at a time. If using alongside a Neo G support, apply loosely and ensure compression is not too tight.


      How To Apply How To Apply - 3DHC3 Hot and Cold Therapy Pack


      Materials: Inside: Non-Toxic Gel Outside: Woven Nylon, PVC Sleeve: Polypropylene

      Wash & Care: Hand wash Pack and Sleeve with soap and cold water only and Dry Flat. Do not use fabric softener, Do Not Tumble Dry, Do Not Bleach, Do Not Iron, Store in a cool, dry place away from direct heat and sunlight


      ATTENTION

      Ensure to retain box/’Instructions For Use’ for future reference
      The indications outlined may not be suitable for your condition, before use always seek medical advice from a physician / DO NOT MICROWAVE. If misused Pack can cause injury. Discard Pack if damaged/torn / Never apply Pack directly to skin. Always place Pack in Protector Sleeve (provided) before use and monitor temperature and check skin frequently / Do not use on sensitive/wounded/damaged skin, mucous membranes and/or if you have a known allergy to any of the specified materials. For external use only, do not ingest / Always use a cloth/Protector Sleeve when handling Pack to avoid injury. Take caution when using boiling water / Do not use Pack for more than 10-15 minutes at a time (including when used alongside a Neo G support) / If a rash develops, pain is prolonged or conditions worsen, discontinue use of Pack and consult a physician / Keep out of reach of children. Not suitable for babies or small children. For the elderly or people unable to follow usage instructions always use under adult supervision

      Based on 1 reviews

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      1 review for NEOG 3D Hot&Cold Therapy Pack

      1. Customer

        Provides good compression

      Product Enquiry

      Delivery

      Arthritis Supports will dispatch all orders within one business day of receiving the order. Free local pickup is available from our warehouse at Unit 7C, 256 New Line Road, Dural, NSW 2158 Australia. (We’re are in the complex at the far end of Garth Mooreland Way service road.) You must select the “Local Pickup” option at checkout, and call or send an email after placing your order to confirm the pickup. For all other orders throughout Australia, standard shipping is $9.90, while Express shipping is $13.75

      Return

      1. RETURN WITHIN 30 DAYS
      2. UNUSED ITEMS ONLY
      3. LEAVE TAGS ON
      RETURN IN ORIGINAL PACKAGING Returns policy ArthritisSupports accepts returns for refund up to 30 days after the purchase date. Once returns are received in our warehouse, refunds will be issued within 2-3 business days. Refunds will be credited back via the original payment method unless a store credit is requested. Requirements: Item(s) are in original condition (i.e. the original tags and labels are still attached, the item is in its original packaging (if any), and the item is unworn, unused and as sold) Include the Picking Ticket if possible, and write your return reason on there. Where to post returns Address the package to: ArthritisSupports Returns Return Number #[YourOrderNumber] PO Box 71 Cherrybrook, NSW 2126 Posted returns can take 10 – 12 business days to be received. Once received, we will process your request within 3 business days. If a street address is required, please send it to Unit 7C, 256 New Line Road, Dural NSW 2158   Can I get an exchange? If you wish to get an exchange, we require you to return the unwanted item for a refund and place a new order.   Do I have to pay for return shipping? Returns by post are to be paid for by the customer unless the item is faulty. If you have paid with PayPal, you can have the cost of your return paid back to you from PayPal. Click here for more information.   Receiving a refund Once Returns are receipted into our warehouse, Refunds will be issued within 3 business days. Your refund will be credited back to your original method of payment. Posted returns can take up to 10 – 12 business days to be received. Once received, we will process your request within 3 business days. Credit card refunds may take up to 5 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately, we cannot influence this.   Returns for promotional offers Promotional discount offers will be honoured when exchanging size, but in the case your size request is unavailable or a refund is requested, promotional offers will not be extended to your new order. Any free promotional items must be returned along with your order if you will no longer meet the terms of the offer.  
      SKU: NEOG-3DH/C3 Categories: ,
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